Ambedded Technology Co., LTD. - Ambedded, Delivering expert Ceph storage solutions to the market

After Service Procedure | ARM microserver Ceph storage solutions | Ambedded

Ambedded is Taiwan turnkey Ceph appliance provider: Ceph storage technology, ARM server integration, software-defined storage, enterprise storage optimization, Ceph appliance cost savings, storage management software and cluster storage computing provider since 2013. Ambedded offers cutting-edge Ceph storage solutions on ARM microservers, tailored for B2B buyers seeking to optimize their enterprise storage systems. Our turnkey Ceph appliances reduce total cost of ownership (TCO) and simplify storage management, supporting block, file system, and object storage in a unified platform. With a commitment to innovation and customer support, Ambedded is your trusted partner for scalable and efficient SUSE Enterprise Storage Appliance solutions. Experience seamless integration and professional support to leverage the full potential of Ceph technology in your business. With more than 20 years Software Defined Storage experience, Ambedded with the talented team experienced in ARM based software defined storage appliance design and manufacture.

Hardware RMA and Software support service | Turnkey Ceph appliance provider | Ambedded

The After service that Ambedded provides to the customers or regional partners. | Ceph storage appliance for enterprise

The After service that Ambedded provides to the customers or regional partners.

After Service Procedure

Hardware RMA and Software support service

Ambedded provides 3 years hardware warranty & 3 years Ceph software supports for the appliance we offer to customers. Within the warranty duration, end users could contact Ambedded regional partners or Ambedded HQ for the technical support & service.

We also offer the online ticket opening for the customers who would like to have directly discussion with Ambedded Ceph experts.

(1) For Ceph Storage Appliance

● Hardware: Failure symptom diagnostic, further action with hardware module repair or replacement. The Mars 200, Mars 400 ARM server is a modularized design, easy to swap or replace without interrupting the entire server functionality
● Mars 400 Ceph storage technical support: for the customer who purchase Ambedded Ceph Appliance, we offer the service & support for
  ✓ UVS manager - the GUI Software to help users to deploy, configure, manager, and monitor Ceph easily. Within the product warranty period, customer could have upgrade file from Ambedded, for newer Ceph / UVS manager / Kernel version.
  ✓ UVS Manager license - a license ensure the legal use of the UVS manger, to allow the users to access all the functionality on UVS.
  ✓ BMC FW, in-Chassis Switches FW and Operating system.

(2) For SUSE Enterprise Storage 6 Appliance

● Hardware: Failure symptom diagnostic, further action with hardware module repair or replacement. The Mars 200, Mars 400 ARM server is a modularized design, easy to swap or replace without interrupting the entire server functionality.
● Mars 400SES SUSE Enterprise Storage technical support:
  ✓ 3 years of SUSE Enterprise Storage L3 subscription. IF any bugs fixed related to SUSE Enterprise Storage, Ambedded could fix it by working together with SUSE.
  ✓ Version upgrade & update with SUSE Enterprise Storage.
  ✓ UVS manager - the GUI Software to help users to deploy, configure, manager, and monitor SUSE Enterprise Storage easily. Within the product warranty period, customer could have upgrade file from Ambedded, for newer UVS manager version.
  ✓ UVS Manager license - a license ensure the legal use of the UVS manger, to allow the users to access all the functionality on UVS.
  ✓ BMC FW, in-Chassis Switches FW.

After Service Procedure | Cost-effective Ceph storage management | Ambedded

Located in Taiwan since 2013, Ambedded Technology Co., LTD. has been a block and object storage solutions provider. Their major data storage management include, Ceph storage technology, ARM server integration, Software-defined storage, Enterprise storage optimization, Ceph appliance cost savings, storage management software and block and object storage solutions. They provider professional Ceph support, scalable storage systems with high storage efficiency in the data center.

Ambedded offers cutting-edge Ceph storage solutions on ARM microservers, tailored for B2B buyers seeking to optimize their enterprise storage systems. Our turnkey Ceph appliances reduce total cost of ownership (TCO) and simplify storage management, supporting block, file system, and object storage in a unified platform. With a commitment to innovation and customer support, Ambedded is your trusted partner for scalable and efficient SUSE Enterprise Storage Appliance solutions. Experience seamless integration and professional support to leverage the full potential of Ceph technology in your business.

Ambedded has been providing customers with scalable storage systems and cost-effective Ceph storage management since 2013, and with both advanced technology and 20 years of experience, Ambedded ensures that each customer's needs are met.